Payment details

If you wish to make a class booking a 50% deposit is required to hold your place, payment is either by card over the phone or bank transfer. The balance is due 2 weeks prior to the class date, a reminder will be sent via email. If you wish to pay by bank transfer, please contact [email protected] to request payment details.

Cancellation Policy

In the unlikely event that Gina's Cakes has to cancel a class, a full refund will be offered. Depending on availability, we may offer a place on another instance of the same class or a suitable alternative class if this is not on a convenient date.  If neither is appropriate, we will make a full refund.

We are unable to offer any refunds should you decide to cancel or are unable to attend your class.  Please double check dates and travel arrangements before you make a booking.  We are more than happy for you to send a friend in your place to attend a class. 

Our liability

Our liability is strictly limited to the cost of a class booking. We cannot be held liable for any money spent by students, such as travel arrangements, hotel bookings etc. In plain words, if we have to cancel a class and you have already made bookings, the maximum refund amount from Gina's Cakes Ltd. will be limited to the total amount of money you spent on booking class(es) with us. 

International students

Please note that we cannot issue refunds if your visa application is not successful. We cannot help you to get a UK Visa, you need to make your own application to your nearest British High Commission for this. Please allow plenty of time for visa procedures and make a class booking only when it is confirmed that you can travel to the UK.

Student age

The minimum age for students is 12 years. For younger children, an adult will have to accompany and pay for their own place.

Translators/Interpreters

We regularly get requests for translators to accompany students that need assistance with English. Please understand that we have limited space in the workshop and we cannot give a place to a translator without him/her buying their own place in a class.

Recording and Picture Taking

Students are not allowed to take videos during a class.  You are more than welcome to take pictures, but please do so without disturbing the teacher. For instance, taking a close up picture of a demonstration with an iPad or other handheld tablet can be disruptive for other students. Equally, please refrain from using flash photography during the class. 

Buying goods from our shop

Goods can be purchased online and in person when attending a Gina's Cake class at our Workshop. Please email us at [email protected] if you have any questions regarding equipment.

Please note all equipment is supplied during your class